Of course not. otherwise i wouldn't have to type this blog post. it seems that plenty of people have had problems with updating the firmware of my model (hp officejet 6500a / en710n-z) since 2011 and hp happily ignored the problem.. If the serial number displays but the status is 'not applicable' (grayed out), you do not need the firmware update. click cancel . if the serial number does not display and your printer uses a network connection , connect a usb cable to the printer and computer.. The hp laserjet printer remote firmware update file available from the hp web site contains firmware for the printer, embedded jetdirect (if applicable), hp paper handling accessories used with the device in one convenient download file..
The hp laserjet printer remote firmware update file available from the hp web site contains firmware for the printer, embedded jetdirect (if applicable), hp paper handling accessories used with the device in one convenient download file.. The hp color laserjet printer remote firmware update file available from the hp web site contains firmware for the printer, embedded jetdirect (if applicable), hp paper handling accessories used with the device in one convenient download file.. This wouldn't be the first time that an hp printer firmware update caused a major problem (more details below), but i think you're right to be skeptical of the statements you received from hp support..
